Privacy Policy


The policy: This privacy policy is kept up to date here and covers Rock and Road Limited's in-store handling of personal details and online for the following websites: www.rockandroaduk.com, www.shop.rockandroaduk.com served by Rock and Road Limited, Unit 2 Merlin Road, Lynx Trading Estate, YEOVIL, BA20 2GZ and how it governs the privacy of its users who wish to use the services of the business and its websites. It explains how Rock and Road Limted complies with GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre-GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).



This policy will explain areas of our websites that may affect your privacy and personal details, how we process, collect, manage, and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties, and the download of any documents, files, or software made available to you (if any) on our websites. Further explanations may be provided for specific pages or features of our websites in order to help you understand how we, our websites and their third parties (if any) interact with you and your computer/device in order to serve it to you. Our contact information is provided if you have any questions.



Rock and Road Limited and its websites comply with the DPA (Data Protection Act 1998) and GDPR (General Data Protection Regulation) which came into effect on 25th May 2018. We will update this policy from time to time, and again after the completion of the UK’s exit from the European Union.
 You are entitled to view, amend, or request that we delete the personal information that we hold.


Email your request to: privacy@rockandroaduk.com



Use of Cookies

Our websites use cookies to better the user’s experience while visiting the websites. As required by legislation, where applicable our websites use a cookie control system, allowing the user to give explicit permission or to deny the use of/saving of cookies on their computer/device.



What are cookies? Cookies are small files saved to the user’s computer/device that track, save and store information about the user’s interactions and usage of a website. This allows the website, through its server to provide the user with a tailored experience within the website. Users are advised that if they wish to deny the use and saving of cookies from the website on to their computer/device they should take the necessary steps within their web browser’s security settings to block all cookies from the website and its external serving vendors or use the cookie control system if available upon their first visit.



Website Visitor Tracking


Our websites use tracking software to monitor their visitors to better understand how they use them. The software will save a cookie to your computer/device in order to track and monitor your engagement and usage of our websites, but will not store, save or collect personal information.




We accept no responsibility for third parties, links to their websites, or third party downloads and downloads provided by external third party websites, and we advise users to verify their authenticity using suitable anti-virus software or some other similar application.



Contact & Communication With Us


Users contacting us through our websites do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required, it has no use, or you request that we delete it.



Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.



External Website Links & Third Parties


Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned or appearing from time to time throughout our websites.
Shortened URLs: URL shortening is a technique used on the web to shorten URLs (Uniform Resource Locators) to something substantially shorter. This technique is common and especially used in social media links, YouTube links and look similar to this example: http://bit.do/ekxMg. Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.



We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.



Contact Information


Rock and Road Limited


Unit 2 Merlin Road,

Lynx Trading Estate,

YEOVIL,

Somerset,
BA20 2GZ,
UK

info@rockandroaduk.com

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